Control of queuing networks

One of the classical problems in queuing theory is to schedule customers/jobs in an optimal way. These problems are known as the scheduling problems. They arise in a wide variety of applications, in particular, whenever there are different customer classes present competing for the same resources. In a recent work “Ergodic control of multi-class M/M/N+M queues in the Halfin-Whitt regime”, Ari Arapostathis, Anup Biswas and Guodong Pang solved an ergodic control problem for multi-class many server queuing networks. The optimal solution of the queuing control problem can be approximated by that of the corresponding ergodic diffusion control problem in the limit. The proof technique introduces a new method of spatial truncation for the diffusion control problem.